GOLDBEX SUPPORT

Frequently Asked Questions




    • 1. Generic Questions

    • 1. What is Goldbex?

      Goldbex is not only a great business opportunity.
      Goldbex is a philosophy of life by means of teaching to the people about how to generate wealth with intelligence and wisdom through gold.
      You not only get profits for commercialising our products and services, you are trained with the skills which have carried out a hundreds of people worldwide to achieve the wealth.
      The Gold Company is our slogan and advertising clearly defines where we want to go.
      In conclusion, in Goldbex you join a business opportunity and a learning system for getting your own financial freedom.

    • 2. Who we are?

      Babyloon International Ltd, is a corporate organization which includes different companies across different countries.
      The company has an extensive experience in personal and financial coaching.
      It was founded in 2010 and currently operates in more than 100 countries having a thousands of independent franchisees working in online way worldwide.

    • 3. Where is the company registered?

      The company is legally registered in UAE as an IBC (International Business Company), with the number of corporate registration no. A082 / 06/13/6709 and with private registered office in Office No. 5 - 10th floor (Goldcrest Executive Tower), PO Box 9867 - UAE.

    • 4. What does the company do?

      The company works in several areas but especially the sale of courses and online franchises, financial and investment in gold advice as well as coaching and financial education. All products are commercialised through a system of purchase and sale electronics through internet (E-commerce).

    • 5. Is it legal the Goldbex commercialising system?

      Of course, you receive commissions for the online commercialising and recommendation of our products and services.
      In the purchase of gold ingots, you obtain a great discount of the purchase price.
      You do not receive money for bringing more people to the company.
      It is clear that you get profits of the purchase and sale of a product or a service in particular.

    • 6. How can I register?

      You can register through our official website or a website for one of our franchisee, who will invite you to see this great Goldbex business opportunity. You can register as a franchisee or with any fast start packs recommended by the company.

    • 7. Which products or services do you recommend me to start?

      The company makes available to its clients the following products:

      Gold Accumulation Plans - You learn how to monetize your profits through gold investment.
      Goldbex Club - Access to Tools. Only for active clients on accumulation plans.

      Dual System Pack - You start with an accumulation plan of each mode (dp100+gbp50)

    • 8. How much the Goldbex registration?

      The price of registration in Goldbex depend on the kind of product that you want to start.
      We advise you to choose the one which you feel comfortable and it is within your possibilities.
      If you have any doubt, dont hesitate to check with the person who invite you to join in Goldbex.

      These are the products that you can contract in order to start in the company:

      Goldbex Club - Cost €47/month (only available for customers with active accumulation plan)
      Gold Accumulation Plans - Price from 50€
      Dual System Pack - Price 150

    • 9. How do I pay my registration in Goldbex?

      Once completed sign the registration form will receive an e-mail with different payment options.
      You can make payment of the service or product contracted by Bitcoins through electronic payment gateways, or debit or credit card and bank transfers.
      It is possible that if the payment is made by credit or debit card you will be requested, for your safety, a copy of the card with which the payment was made, only the last four numbers of the card being visible, as well as other documentation additional.

    • 10. What methods of payment does the company recommend?

      Goldbex recommends paying your contracts through Bitcoins, Neteller or Bank Transfers.

      The registration and verification in them, is an easy and simple process.

    • 11. After the payment made, what actions should I take?

      To speed up the entry of your order on our system, you can send a copy of your proof of payment, indicating your name, surname and your Goldbex ID, provided in the confirmation email.

    • 12. How long does it take to get my account activated?

      As soon as you send the proof of payment, within 24 hours, you will receive your activation email with the access to your Virtual Office where you will have access to all the training prepared for you to start the business. If you make the payment by bank transfer, you will be able to access when the amount has been credited to our account

    • 13. How do I access my virtual office?

      In the activation mail, you will receive a link with your username and password to access your panel.

    • 14. What other documents should I have to send?

      At the moment you access your panel, you must verify your account to be able to perform new purchases or withdrawals of profits. For this, you will need to access your virtual office to verify your account and be able to operate normally. Once your plan is activated, you must upload a photo-selfie with your passport or official identity document in your hand, where your photo, document number and expiration date are visible.

    • 15. What happen if I don't provided that document?

      These document are essential in order to verify your account. Without the account verified, you cannot make new purchases or transfer your commissions. It is important that you do it in the first 48 hours at the beginning.

    • 16. How do I receive my profits?

      You can receive your winnings through Bitcoins, or bank transfer.

    • 17. Should I declare my profits?

      Definitely yes, you should be informed of the taxes about your earned profits for the business developed outside the country. Each nation has a different taxation system about the profits provided through electronic commerce and the increase of your heritage.

    • 18. What help the company give me when I start in?

      The company offers the client a wide range of tutorials and business operation manuals, as well as training videos. Training and online presentations are also carried out. In addition, customers have a support system available from Monday to Friday at 10 am. at 21hrs(Cet Time).

    • 19. What guarantees does the company offer me?

      Goldbex has been in the market for more than 10 years and operates in more than 130 countries. It has renowned partners and works with financial entities that annually review the company's financial statements. Complying with the demanding laws of the government and UAE banks is not an easy task for any company. Without a doubt that is a great guarantee of business stability that we can provide to all our customers and franchisees.



      • 2. Goldbex Club

      • 20. What is Goldbex Club

        All our clients can become Goldbex Club members and have access to a wide range of tools to keep them informed of all the movements in the Gold and cryptocurrency markets. Goldbex Club members have access to our APP NEWS, Goldbex TV and a Sales Funnel, to boost the growth of their business, as well as many other advantages. This service is exclusive to our clients who can join Goldbex Club from their virtual office

      • 21. How much is the Goldbex Club?

        Has a monthly cost of €47 paid by recurring credit card payment

      • 22. What benefits can I get by being a member of Goldbex Club?

        You will have access to our APP NEWS, the Goldbex TV and a Sales Funnel, to boost the growth of your business, as well as many other advantages.
        You will be able to receive income from the recommendations made by your downline up to the fifth level. • First level 10
        • Second level 5
        • Third level 5
        • Fourth level 5
        • Fifth level 5

        .

      • 23. How can I access the Goldbex Club?

        You can only join the Club if you are already a customer with an active accumulation plan contract. It is contracted from the customer's virtual office

      • 24. How do I pay for my Goldbex Club?

        The Club can only be paid for by monthly recurring payment by credit or debit card

      • 25. What is a recurring payment?

        It is a payment that will be deducted directly from the card you have paid with, on a monthly basis, on the same day you started your membership.
        By making a recurring payment you agree to have the amount of 47 euros deducted each month.

      • 26. What happens if I stop paying the monthly fee?

        In this case, you will no longer have access to the member-only tools, in addition to the collection of any possible commissions you may generate from the Club recommendations. If the payment is made days late, the possible commissions of the period of inactivity will not be counted

      • 27. When and how will I receive my profits?

        Our Club referral fees are credited to your virtual office instantly.
        It is as simple as logging into your private area and requesting a withdrawal when you choose to do so.
        Remember that as a Club member your withdrawals will be made within 24 hours of your request. If you are not a Club member, withdrawals will be delayed for 72 hours.

      • 28. Can I pay for the Club for another customer?

        Yes, but not advisable. Remember that the payment of the club is done only with recurring payment by bank card.

      • 29. Can I subscribe to the Club and buy other products at the same time?

        No. The Club is exclusively for customers already active in the company, so the subscription must be done from the virtual office



        • 3. Gold Accumulation Plans

        • 30. What are Goldbex Gold Accumulation Plans?

          It is a form of buying gold where you make a payment on account and the remaining amount can be paid through your work of recommendation, obtaining a great discount of the purchase price and therefore having important discount of your previous gold purchase.

          Goldbex has 2 types of Gold Accumulation Plans:

          1. Original Plans
          2. Direct Plans

        • 31. How the Plans work?

          ORIGINAL PLANS
          You have a total of 6 different plans.
          You can access from 100€ to the basic range, and from GBP100 to the highest GPP5000.
          Make a payment on account of the 25% of value of gold purchase that you have chosen.
          You have 18 month from the moment of hiring in order to recommend a total of 6 people who contact the same plan of you.
          At that moment, you will have cycling your contract, being closed the operation.

          DIRECT PLANS
          You have a total of 6 different plans.
          You can access from 100€ to the basic range, and from DP100 to the highest DP5000.
          Make a payment on account of the 50% of value of gold purchase that you have chosen.
          You have 12 month from the moment of hiring in order to recommend a total of 2 people who contact the same plan of you.
          At that moment, you will have cycling your contract, being closed the operation.

        • 32. What kind of gold accumulation plans can I buy?

          ORIGINAL PLANS
          You can have open contracts in each of the following categories:

          Basic Plan 50 - Original investment (payment on account) 50 € - cycling you get 150€ in gold value.
          Basic Plan 100 - Original investment (payment on account) 100 € - cycling you get 300€ in gold value.
          Basic Plan 300 - Original investment (payment on account) 300 € - cycling you get 900€ in gold value
          Basic Plan 500 - Original investment (payment on account) 500 € - cycling you get 1.500€ in gold value.
          Premium Plan 1000 - Original investment (payment on account) 1000 € - cycling you get 3.000€ in gold value.
          Premium Plan 3000 - Original investment (payment on account) 3000 € - cycling you get 9.000€ in gold value.
          Premium Plan 5000 - Original investment (payment on account) 3000 € - cycling you get 15.000€ in gold value.

          DIRECT PLANS
          You can have open contracts in each of the following categories:

          Direct Plan 100 - Original investment (payment on account) 100 € - cycling you get 150€ in gold value.
          Direct Plan 300 - Original investment (payment on account) 300 € - cycling you get 450€ in gold value
          Direct Plan 500 - Original investment (payment on account) 500 € - cycling you get 750€ in gold value.
          Direct Plan 1000 - Original investment (payment on account) 1000 € - cycling you get 1500€ in gold value.
          Direct Plan 3000 - Original investment (payment on account) 3000 € - cycling you get 4500€ in gold value.
          Direct Plan 5000 - Original investment (payment on account) 3000 € - cycling you get 7500€ in gold value.

        • 33. What benefit does Goldbex obtain?

          By this modality of gold purchase and sales, the company benefits with the publicity made by the customers.
          This means a big savings in advertising investment, which is reinvested in discounts to own customers.
          Moreover, the company collects a management fees in all gold accumulation plan with the 25% of the total purchase.

        • 34. ¿Can I see an example of how a plan works?

          ORIGINAL PLANS
          Take for example the GPP1000:

          Total price of the gold purchase - 4000€
          Payment on account (50%) - 1000€
          Recommendations required - 6 customers
          Management fee (25%) - 1000 €
          Gold value obtained - 3000€

          You have made an investment of 1000€ and you get a total of 3000€ in gold.
          By this operation you get the 300% of return or profitability on your investment made.

          DIRECT PLANS
          Take for example the DP1000:

          Total price of the gold purchase - 2000€
          Payment on account (50%) - 1000€
          Recommendations required - 2 customers
          Management fee (25%) - 500 €
          Gold value obtained - 1500€

          You have made an investment of 1000€ and you get a total of 1500€ in gold.
          By this operation you get the 50% of return or profitability on your investment made.

        • 35. What happens with my money if I don't get the recommendations required?

          If after 12 or 18 months (depending on the plan chosen) and you have not made the agreed recommendations, you can opt for:

          >. ORIGINAL PLANS MODALITY

          a.) To pay the remaining difference up to the total of the agreed purchase price and to receive the gold on deposit, taking into account that from the total of the agreed purchase price the fees corresponding to the agreed management costs of 25% (twenty-five percent) are reduced.
          b.) Renew the contract for the same period of time subject to an expense of 2.5% of the total purchase price.

          >. DIRECT PLANS MODALITY

          a.) To pay the remaining difference up to the total of the agreed purchase price and to receive in deposit the gold, In this case would be applied the expenses of management corresponding to the company (25%) delivered by the client like payment to account, and an additional 25% in concept of penalization.
          b.) Renew the contract for the same period of time subject to an expense of 2.5% of the total purchase price.

        • 36. What happens if I recommend more than 2 people in a single day?

          At the moment that you complete the required recommendations according to the selected plan modality, your contract closes, it is what we call, contract cycled.
          You can open a new contract that will be assigned a new recommendations or those customers who have cycled and they have been recommended directly by you.
          If you want, you can use the service of automatic opening of new contracts through the virtual office.
          Obviously, you do not have to wait twelve months to cycling a contract.
          We have customers that cycle several times in the same day.
          We encourage you to study the operation of our gold accumulation plans in greater detail.

        • 37. ¿What happens when my recommended people open a new contracts?

          When their recommended people close their contracts and want to open a new gold accumulation plans, our computer system immediately detects your promoter and this contract is assigned again as a referral for you.
          In this case, it will be easier cycling as you recommend more people to our system.
          Remember that always and in every case there is a contract of purchase and sales where you obtain a discount on the purchase of a precious metal.
          In either case you receive incomes for bringing new people, giving completely legality to our operation.

        • 38. Can I have different plans open at the same time?

          You can have only one active plan in each category

        • 39. What happens when I cycle the contract?

          Automatically, the amount obtained in gold value, it is specified in your Goldbex Bank.
          From that moment and through your virtual office you can manage the opening of new contracts, paying your balance, request the sending of the gold or request the repurchase, so that the funds are sent to your bank account or e-wallet.
          Besides, you can also choose to leave the balance in your account and use it at another time.

        • 40. Does Goldbex assure me the gold repurchase?

          Yes, of course, Goldbex assures you your gold repurchase at any moment that you close a contract.
          The repurchase of your gold, it will have an additional cost of the 1% that it will be deducted from the funds to be transferred to your bank account.
          Goldbex assures the gold repurchase on deposit, not the gold which has been sent.

        • 41. How do the company send me the money of the gold repurchase?

          At the moment that you want to make selling your gold, you must formalize from your virtual office.
          Within no more than 48/72 hours we will make a bank transfer in the financial institution, gateway or e-wallet that you have indicated us.

        • 42. How can I contract my gold accumulation Plan?

          The costumers may do so directly through its virtual office in the part of business management.
          If you are not a customer yet, you can contract directly from website.

        • 43. How do I pay my plan?

          You can choose different payment systems:
          by credit card (Visa or Mastercard), electronic gateways, goldbex balance or bank transfer.
          To make the payment, you will receive an e-mail with follow the instructions, once the purchase form is filled.

        • 44. How long does it take to get my plan on?

          At the moment that you make a payment and it is confirmed by the company, your registration will be signed up in our database. You need to send us the proof of payment to accelerate the process.

        • 45. Should I provide documentation to the company?

          Yes, to verify your account and to operate with all the normality, it will be necessary that your account must be verified completely.
          Once time activated your plan, if you have not verified your account, through the virtual office, you must upload the following documents:

          -A copy of your identity card or valid passport.
          -An official document that confirm you current place of residence

        • 46. How do I declare the profits of my gold investment in my country?

          Each country has different legislation and we advise you to check with a professional of taxes area.
          However, worldwide the profits for gold purchase and sales are treated as capital increase, being different the tax fee depending on the country where it is applied.

        • 47. Can I pay plans for another costumer?

          Yes. Simply, you must send a copy of proof of payment and specify the name and the Goldbex ID of the person who you have made the payment.

        • 48. Can I pay new plans with my Goldbex Bank money?

          Yes. You can use the balance available in your Virtual Office to make any kind of renewal of your basic plans. You can not use it to pay contracts others.